Telecom Italia Sparkle receives two Best in Class awards in the Large Global Wholesale Carrier category from ATLANTIC-ACM: Data Product Value and Sales Representatives
Global Wholesale Providers study based on over 1400 carrier ratings rewards TI Sparkle’s Data Products quality and price competitiveness as well as TI Sparkle’s Sales team professionalism and technical expertise.
Telecom Italia Sparkle has received today the two awards from industry research and analysis firm Atlantic-ACM. The award ceremony took place in Honolulu during the Pacific Telecommunications Council (PTC).
The ATLANTIC-ACM Global Wholesale Report Card is an independent, market-wide customer survey study of leading global wholesale providers. More than 300 respondents, representing over 250 unique global wholesale providers, supplied above more than 1,400 individual carrier ratings, grading global wholesale service providers in categories that include brand, sales representatives, provisioning, network performance, billing, customer service and numerous quality and price competitiveness categories for voice and data services.
For the first time this year, rated operators were segmented into Large, Midsized and Under categories. In addition to TI Sparkle, the Large Global Carrier segment included AT&T, Verizon, Orange, Deutsche Telecom, BT and Telefonica.
TI Sparkle won in two categories: the Sales Reps category, which rates sales teams in terms of Professionalism, Integrity, Technical Expertise as well as Proactive and Consultative Selling. The second category is Data Value which rates all Data products' quality and price competitiveness. Data services include Ethernet, IP Services and Managed Bandwidth.
“We are very proud of these awards - states Riccardo Delleani, Telecom Italia Sparkle Chief Executive Officer - and of the timing. In fact, Sparkle is a sales oriented organization that has just started a transformation process with the goal of becoming a global smart data company. The fact that already today the market recognizes the value of our Data products and the expertise of our sales team means we are definitely on the right track towards our objective”.
Last November 2012, TI Sparkle had made it into the TOP 5 Global Internet Backbones ranking in TeleGeography’s 2012 annual survey, the Global Internet Research Service that provides analysis and statistics on internet capacity, traffic and IP transit pricing.
"Telecom Italia Sparkle's win in Data Value illustrates their commitment to providing high quality data products offered at a compelling price," said ATLANTIC-ACM President Fedor Smith. "In addition, their highly rated Sales Reps indicate the company maintains a consistent effort to support future data needs for their customers."
In 2012 the award for Best Data Product Value had been assigned to TATA and Level 3 Communications, while the award for Best Sales Rep to Telefonica.
About ATLANTIC-ACM
Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry and long-term planning. For more information, visit ATLANTIC-ACM's website at www.atlantic-acm.com.
About 2013 Global Wholesale Report Card
ATLANTIC-ACM's Global Wholesale Carrier Report Card is an industry-wide, survey-based study that enables global wholesale customers to provide feedback on multiple carriers, with a focus on global wholesale operations and products. The report features wholesale customers' rating that analyze carrier performance on an operational and product basis.