Usually operators prefer to deal directly with their customers. When situations suggest the need to outsource services integrated with network services, Sparkle is there to provide a full set of solutions to serve even the most demanding customers.
The Full Outsourcing solution for operators provides a single interface for the provision, maintenance and management of customer networks and devices on a global level. This offer is based on the excellent caring, assurance and consulting services supplied by the Sparkle Management Centre.
Standard Full Outsourcing options include:
Top-class service level agreements
Skilled multi-language help desk
- via local loop or xDSL (MPLS)
- via Internet IPSecure
- via centralized ISDN
- via satellite
Worldwide equipment provisioning and maintenance
Customer equipment management