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Sparkle - Glossary
Full Outsourcing
Value proposition

TI Sparkle Full Outsourcing solution provides operators with a single interface for the provision, maintenance and, as an additional option, management of customer networks and devices at global level. Full Outsourcing is based on the excellent care, assurance and consulting services supplied by TI Sparkle Management Center.

Description

Full outsourcing service include:
  • Worldwide equipment provisioning
  • Worldwide equipment maintenance
  • Service level agreements
  • Skilled H24 multi-language (English, Italian, French, German, Spanish and Arabic) Help Desk