Thanks to their international capabilities, Telecom Italia can extend its domestic service portfolio worldwide and provide customers with innovative, convergent and seamless solutions. Telecom Italia is the single point of contact for account management, global provisioning, customer care and billing for both domestic and international services.
TI Sparkle makes it possible for customers to expand and support their business operations abroad, managing and integrating the complexity of their communications services nationally and internationally, while delivering customized and reliable solutions worldwide.
TI Sparkle's multinational solutions deliver authentic business benefits and demonstrate a clear return on investment with a wide range of service options, from simple cost-effective connectivity solutions for the small and medium enterprise, to business continuity solutions with the highest levels of service performance and availability. The service portfolio has been developed and continuously enhanced with a strong focus on innovative solutions, thanks to TI Sparkle's experience on international markets, for both multinational and broadband solutions.
TI Sparkle Multinational Solutions:- CONNECTIVITY -
A worldwide integrated offer of voice, video and IP/data services, based on a state-of-the-art IP MPLS multi-service backbone with differentiated Classes of Services. Quality standards are exceptionally high for the wide range of VPN access capabilities, such as local loop, xDSL, Ethernet, satellite, dial-up, Wi-Fi, and GSM/GPRS/UMTS.
MPLS technology makes it possible to create scalable VPN networks using end-to-end QoS implementation. This allows TI Sparkle to provide highly scalable, differentiated IP services that simplify configuration, management and supply for both the operator and the customer.
Hyperway @broad provides customers with the possibility to develop their virtual network and telecommunication services while fully enjoying the concept of "convergence". It includes:
Direct Link @broad
IPrivate: set up an IP MPLS VPN among branches and HQ located all over the world.
IP Full Internet: open the VPN to the Internet.
IP Live: enable interactive video within an IP network, making it possible for customers to make videoconference calls to maximize company intercommunication, and reduce time and travel expenses.
SparkCall: TI Sparkle can help companies evolve to the next generation of converged communication services, Voice over IP (VoIP), which allows corporate customers to save significantly on telephony traffic (on-net and off-net calls), while gaining the efficiencies of a unified network.
Mobility Solutions:: remote connections to the public Internet or a corporate intranet anywhere in the world with a single integrated mobility client, from virtually anywhere in the world. Access is available using multiple connections types, including PSTN, ISDN (both with toll-free option), WI-FI, broadband, GSM, GPRS, UMTS, and satellite.
A worldwide-managed bandwidth solution that allows customers to connect, permanently and exclusively, all their locations with digital links through dedicated international circuits (over new or traditional generation backbones).
International Frame Relay services for LAN internetworking, with the possibility to smoothly evolve to IP MPLS solutions for point-to-point connections.
- OUTSOURCING -
With greater complexity comes the inevitable challenge of management. The global outsourcing solution provides a unique interface for the provisioning, maintenance and management of customer networks and devices worldwide, allowing customers to focus on their core business. This offer is based on the excellent caring, assurance and consulting services supplied by the Telecom Italia Group management centre.
Datasymphony @broad outsourcing services include:
- VALUE ADDED SERVICES -
Worldwide router management
Worldwide equipment provisioning
Worldwide equipment maintenance
Service level agreements
Skilled multi-language help desk
Content Delivery @broad
Content Delivery @broad responds to the market demand for accelerated, reliable and highly available content delivery to a global worldwide audience. Through our highly redundant distributed network of nodes running as super network on top of the internet we are capable of effectively, quickly and securely deliver content to our customers' clients. Some of the most significant services in our offering include: web content acceleration, SSL acceleration, streaming and media delivery, and files distribution. (More Info)