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W.A.V.E. Voice Outsourcing
Value proposition

TI Sparkle, through W.A.V.E., provides Customers with the ability to outsource non-core activities and cut all costs and issues related to international traffic management, freeing up internal resources. Customers will benefit from TI Sparkle' state-of-the-art technology and business expertise, gained by handling over 19 billion minutes of international traffic, a wide spread of fixed and mobile terminations, over 1,300 break-outs and more than 500 direct interconnections.


W.A.V.E. is a very flexible, customer-oriented solution resulting from a client-chosen combination of a set of defined key service elements specifically designed to bundle personalized solutions based on Customers’ specific needs.
In particular W.A.V.E. focuses on high quality standards, price stability and market competitiveness, through continuous cost benchmarking and minimum time to market. W.A.V.E. has been mainly designed to enable our customers to reduce their costs, improve their profitability and, at the same time, maintain real-time control of their existing international voice business.
By choosing W.A.V.E. as a turn-key wholesale voice solution, customers will enjoy a complete set of management capabilities that will generate:
  • Significant OPEX and CAPEX reduction
  • Savings on settlement and administrative activities
  • Savings on routing and technical activities
  • Access to skills and state-of-the-art methodologies
  • Improvement on time to market
  • One-Stop-Shopping Interface
Product features
  • Price stability
  • Guaranteed competitiveness through continuous benchmarking
  • Customized route class based on different quality levels per single destination
  • Guaranteed quality of service
  • Business intelligence for the detection, prevention and management of fraud
  • Online tools to access set of user-configurable reports
  • Incoming traffic management
  • Dedicated service management for the entire process from pre- to post-sale
  • Customized billing system
  • Additional service to monitor credit of end-customer’s pre-paid traffic