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Sparkle - Glossary
International & Universal Toll Free Service
Value proposition

Sparkle’s Access Services can help customers expand their business globally while maintaining competitive prices. Calls can be made from Italy or any other country served by Sparkle, making it possible for customers to maximize cost efficiency with a superior level of service.

Description

Access Services enables customers to provide their own retail clients with toll-free services in more than 50 countries worldwide, supported by TI Sparkle’s competitive access and superior level of service. As a result, carriers can provide toll-free access for:
  • Call centers
  • Audio conferencing
  • Calling card services (Pre-paid and post-paid)
  • Business support applications
  • Product support dedicated services
Product features
  • Global coverage through Sparkle’s Network
  • Specialized pricing
  • Constant monitoring of the network
  • Multilingual customer care
  • Flexibility of Originating Line Information (OLI) and Calling Line Identification/calling number (CLID) delivery