Privacy Policy

This Privacy Policy is intended to describe the management of this Site, with reference to the use of cookies and the processing of personal data of users / visitors who consult it.

This information is provided pursuant to Regulation 2016/679 / EU (General Data Protection Regulation - hereafter GDPR) and Article 122 of the Italian Data Protection Act (Legislative Decree 196 / 03, the so-called Privacy Code) and the general Provision of the Guarantor of 8 May 2014 concerning cookies, to those who connect to the site of Telecom Italia Sparkle.

The information is provided only for the site mentioned above (hereinafter "Site" or "this Site") and related possible subdomains, but not also for other websites that may be consulted by the user through special links.
The site indicated above is owned and managed by Telecom Italia Sparkle.

Telecom Italia Sparkle guarantees compliance with the regulations on the protection of personal data, in line with the provisions of the Telecom Italia Group Code of Ethics.

Users / visitors are encouraged to read this Privacy Policy carefully before submitting any personal information and / or filling out any electronic form on the site.

Type of data processed and purpose of the processing

1. Navigation data and their conservation
The computer systems and software procedures used to operate this site acquire, in normal operation, some data that are implicitly transmitted in the use of Internet communication protocols.

This information is not collected to be associated with identified data subjects, but due to its nature could, even through processing with data held by third parties, allow users / visitors to be identified (eg IP address, computer domain names used by users who connect to the S ito, the code indicating the response status given by the server, type of browser, time indications of the beginning and end of the browsing session, any identification of the account and the activities carried out on the Site, etc. ).

This data is used only for statistical information and to check the correct functioning of the Site. The same data is stored for up to six months, subject to the additional storage for any need of checking computer crimes against the Site or to fulfill specific regulatory obligations.

No data deriving from the web service will be disseminated.

2. Cookies
2.1 General information about cookies
Cookies are small text files that websites visited by users send their terminals (usually the browser), where they are stored before being transmitted back to the same sites every subsequent visit through med th terminal. In addition, each site may allow the transmission of so-called "third-party" cookies, ie those generated by internet sites other than the one that the user is visiting (through objects in it such as banners, images, maps, sounds, specific links to web pages of other domains).

Depending on their duration, they are divided into session cookies (ie temporary ones and automatically deleted from the terminal at the end of the browsing session, closing the browser ) and in persistent cookie (ie those that remain stored on the terminal until they expire or cancellation by the user).

Cookies have different purposes. They are primarily used for the transmission of communication or to provide the service requested by the user; more precisely, they allow to enable and optimize the operation of the website, perform IT authentication and prevent abuse, monitor sessions, improve the browsing experience of users, for example by keeping active the connection to restricted areas while browsing through the pages of the site without the need -to re-enter User-Id and password and storing specific information about the users themselves (including preferences, type of browser and computer used).

The aforementioned cookies are called " technical " (for their use the user's consent is not required), as without them some of the above operations could not be completed or would be more complex and / or less secure.

Otherwise, if cookies are used for further purposes, typically for behavioral analysis and sending personalized promo-advertising messages (so-called " profiling " cookies ) or even just for obtaining, through third-party services, information in aggregate form on the number of users and how they visit the site (so-called " analytics cookies " ), the user's consent is required. In fact, prior to the sending of these cookies on the terminal, in accordance with current legislation (Privacy Code and general provision of the Guarantor of 8 May 2014), when you access the home page or other page of the site, it is immediately shown in the foreground a banner with an initial brief information on the use of cookies and on the collection of consent, which the user can lend by continuing the navigation by selecting an element below the banner or by closing the banner itself.

In any case, cookies can be read or modified only by the website that generated them; they can not be used to retrieve any data from the user's terminal and can not transmit computer viruses . Some of the functions of cookies can also be performed by other technologies; therefore, in the context of this web privacy policy, the term "cookies" refers to cookies and all similar technologies.

2.2 Use of cookies on this site
This Site may use session cookies and persistent cookies. The types of cookies directly generated by this site are:

  • "technical" cookies , used for:
    • a) the execution of purchases of services / products online (management of the "shopping cart" storing the selected products);
    • b) a better usability of the site and its audio-visual contents;
    • c) customizing the user interface (eg to record user preferences such as language, currency, page display format, connection area).

2.3 "Third-party" cookies 
This Site also allows the transmission to the user's terminal of third-party cookies , with which Telecom Italia Sparkle collaborates. Telecom Italia Sparkle limits itself, as a technical intermediary, to sending these cookies, but does not manage their operations (it does not therefore have control and access to the information provided / acquired) as the their operation is in the responsibility of the third parties. For these cookies, you can access the information and forms of acquisition of consent of third parties, by clicking on the links below.

The third parties are:
a) social media, which typically manage cookies to allow, through plug-ins , the sharing of content between the "logged in" members of the same social network. These subjects are:

b) subjects whose services Telecom Italia Sparkle uses to collect aggregate information / statistics on users who visit this site. In fact, the service is used by Google Analytics  provided by the company Google.

2.4 Management of cookie choices
Cookies can be managed by the user through their browser or from this Site. 

Browser settings
The user can manage his own cookie preferences through the functionalities present in the common browsers (Internet Explorer, Mozilla Firefox , Google Crome, Apple Safari), which allow you to delete / remove cookies (all or some) or change your browser settings to block the sending of cookies or to limit them to specific sites (compared to others). It is possible to know how to configure the browser settings (normally accessible from the "Tools" bar) by going to the "Support" web pages of the suppliers of the aforementioned browsers (also identifiable through a common search engine).

Disabling cookies does not preclude in itself the use of the Website services; however, if all cookies are deleted / blocked , including technical cookies , some operations could not be performed or would be more complex and / or less secure, for example, for the execution of activities within the Restricted Areas of the Site (i cookie in fact, they allow to carry out and maintain the user's identification during the session).

3. Data provided voluntarily by users / visitors
If users / visitors, connecting to this site, send their personal data to access certain services, or to make requests in e-mail, this involves the acquisition by Telecom Italia Sparkle the sender's address and / or any other personal data that will be used exclusively to respond to the request, or for the provision of the service.

Personal data provided by users / visitors will be communicated to third parties only if the communication is necessary to comply with the requests of the users / visitors themselves.

Method of treatment
The processing is carried out through IT and telematics  tools and / or manually for the time strictly necessary to achieve the purposes for which the data were collected and in any case, in compliance with the current regulations in force.

Optional provision of data
Apart from that specified for navigation data, users / visitors are free to provide their personal data. Failure to provide such data may entail the impossibility of obtaining what is requested.

Data Protection Officer and categories of persons authorized to process data in Telecom Italia Sparkle
The Data Controller is Telecom Italia Sparkle, with registered office in Via di Macchia Palocco, 223 - 00125 Rome Italy. Telecom Italia Sparkle has appointed the Data Protection Officer of Telecom Italia Group, domiciled at TIM, via Gaetano Negri, no. 1 - 20123 Milan Italy, contacted by sending an e-mail to the following address:

The data of the users / visitors of this Site will be processed by the employees of the Departments that manage the Website, the Security Departement and other technical / operational Departments. Employees have been authorized to process personal data and have received appropriate operating instructions in this regard.

Rights of the interested parties
Users / visitors have the right to access the data concerning them at any time and to exercise the other rights provided (eg requesting the origin of the data, the correction of inaccurate or incomplete data, the limitation of processing, the cancellation or the forgetting, the portability of data, as well as opposing their use for legitimate reasons), by sending an e-mail to the following address:
For more information on Data Protection (Information to customers on the protection of personal data etc.) click here: A) Information of Telecom Italia Sparkle to Company on the Legislation on the Protection of Personal DataB) Telecom Italia Sparkle Group.

Telecom Italia Sparkle