Accessibility Statement for www.tisparkle.com

Telecom Italia Sparkle S.p.A. (herewith TI Sparkle) is committed to accessibility and inclusiveness. We want all our stakeholders, including people with disabilities, to be able to use our service successfully and easily.

Accessibility Statement / ACR report

How to make a report

For any issues related to the accessibility of this Website, as well as to request clarification or provide suggestions for improvements to this Website, users may contact us at the following email address: accessibility@tisparkle.com.

We strive to handle the report received within 30 working days.

The following information must be included in the report:

name and surname and e-mail address of the whistleblower;
URL of the web page for which the accessibility issue was encountered
clear and concise description of the problem encountered;
tools used for navigation: (Smartphone, Fixed PC, Tablet, Laptop-Laptop);
Operating system (e.g. Windows, Linux, Mac OS) and browser used (Internet Explorer, Chrome, Edge, Firefox, Safari, Opera); any assistive technologies used.

In order to avoid collecting unnecessary data, it is recommended that you do not disclose special categories of personal data, such as data relating to your state of health.